Course Outline:
Part 1: Adult Learning, Personality Style and Training, Fundamentals of Training. Part 2: How to Plan and Structure your Training, Creating Your Lesson Plan, Developing Communication Skills, Effective Listening.Part 3: Barriers to Effective Communication, Beginning the Training Session, Overview of Questioning, Understanding Questioning Techniques, Answering Questions Part 4: Presenting Concepts, Managing Difficult Behaviors, Ending the Training Session, Feedback and Evaluation For more details, kindly chat us